Mintek Overview
Mintek Mobile Data Solutions, turn-key solutions developer for the telecommunications, lodging and public utilities industries, provides access to customer, employee and asset information beyond the ‘traditional office.’ Mintek has over 25 employees including: sales, development, training, technical services, and administration staff.
Through multiple devices and platforms, we strengthen our clients mobility by providing key information as they perform their work in the field. Timely access to data provides for better business decisions that improve operational efficiency.
Since 1987, Mintek Mobile Data Solutions has provided complete system solutions to hundreds of clients and thousands of mobile users throughout North America including Time Warner Cable, Comcast, Marriott International, Wyndham Worldwide, Loews and Plant City Water & Sewer.
Our simple premise is that our technology must provide a rapid, verifiable return on the investment. Our promise to you is that it will.
Our software solutions are used to improve operational processes across multiple industries. Each solution is customized to meet the needs of the individual organization.
Cable
Mintek’s cable solutions have evolved from simple customer premise equipment (CPE) tracking tools to full blown enterprise applications impacting warehouse management, sales and hub and spoke operations. From a reduction of CPE losses to managing contractors to increasing sales, we have a solution for your cable sales and operations.
Cable Warehouse CPE Management
With over 20 years experience solving cable industry problems, Mintek has developed software solutions for managing (CPE) in a warehouse environment as well as tools to increase subscriber satisfaction and sales in the field.
Cable CRM
Our customer relationship management (CRM) solution provides cable operators with the tools they need to improve field sales performance, enhance tap audit capabilities and lower administrative costs. The integration of rugged handheld mobile devices with better sales force automation (SFA) can increase sales up to 30%.
EAM & CMMS Solutions
Better asset and maintenance management starts with the ability to identify your company’s assets, track documents, automate the work management process. Good asset management does not stop here. It continues with customized work history reports to enhance capital analysis and make better repair, refurbish or replacement decisions. Facilities across all industries can use our flagship software solution to manage assets from planning through retirement. Some industries that rely on our EAM CMMS software include:
Lodging
Currently, Mintek’s asset management and maintenance solutions have been installed in more than 800 properties both domestic and internationally. Savings can be found by improving maintenance repair and operations (MRO) as well as significant energy cost reductions.
Government
No other group is as diverse as government facility and asset management. From military applications to prisons to municipal office buildings, improved asset and maintenance management with an EAM CMMS software solution can lower labor costs, lengthen the useful life of assets and help governments to reduce their budget deficits.
Other Industries
Our EAM and CMMS systems can be found in many industries. From Amusement Parks to Utilities, EAM CMMS systems provide asset managers with the information they need to control costs, improve efficiencies and make better decisions. See a complete list of industries that our asset and maintenance management that we support.
Mobility Focus
Mintek is committed to industry-targeted, customer-focused solutions that provide managers information beyond the four walls. That means that we are on the forefront of new wireless, Internet and cellular technologies.
Our ‘out of the box’ solutions are developed on the premise that the mobile user must have easy access to information, while management is provided benefits on reporting, administration and oversight. Our goal is for the end user to be as excited about the technology — the end-to-end solution — as management.
Process Improvement via Mobility
We understand that people are the most critical part of any successful technology implementation. With this understanding, we align with your goals up front, drive out business and process issues and then take that knowledge to implement a solution that best fits your team.
Our process includes:
- Consultants That work with you to gather information on your processes and internal requirements
- Project management To provide consistency during implementation and attainment of critical dates
- Development staff To generate additional reporting or modifications based on your needs.
- Trainers Who deliver hands-on curriculum to ensure you can get up and running with our solutions immediately.
- Technical support Staff who provide information, resolve technical issues and provide assistance to keep the system operational after implementation.