EAM blog posts

The Effect of Poor Maintenance Communication Poor communication between asset management and maintenance teams, between maintenance staff and just poor communication in general can lead to a variety of operational and customer service problems. If communications issues are not addressed, operating margins decline and the organization is likely to see an increase in employee turnover. [...]

Believe it or not, there are still areas of our country that do not have access to broadband capable of even loading a webpage. In fact, according to the NTIA as many as 10% of Americans have minimal access and less than 70% of homes have broadband access. Although the numbers show an improvement over [...]

Sometime ago, I wrote an article about making sure the selection of EAM mobility options took into consideration durability, reliability, ease of use and the technology platform. Now, a recent study by the VDC Research group provides greater detail why understanding mobile device TCO is critical to maintenance operations as well as achieving the ROI [...]

The Cable industry has seen a number of transformations over the last few years. We have seen Cable MSOs go from having warehouse management with significant CPE theft and painful reconciliation processes to Hub and Spoke distribution systems with faster yet more accurate serialized reconciliations. The cable industry continues to grow and transform beyond warehouse [...]

For the last several decades the focus of cable operations has centered around the movement and tracking of customer premise equipment (CPE) in and out of warehouses. As a result of their enormous growth, Cable Multi-System Operators (MSO)s have significant asset management challenges. 10 Cable Asset Management Challenges Some of the more notable Cable MSO [...]