Morton’s Steakhouse apparently has excellent customer service. Peter Shankman (whom you may or may not know as the guy behind HARO) recently traveled to Clearwater for a business trip. He tweeted he would love a steak at the airport. Morton’s actually brought him a steak at the airport. It’s really a good article to read [...]
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The Secret Advantage of Web-Based CMMS
Ok, it is Friday and I was looking forward to a nice relaxing weekend when I remembered that my PC at home needed some good ol maintenance, upgrades and a reinstall of the operating system. Suddenly, I realized that the last two years have flown by at supersonic speeds and much of my home technology [...]
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Top EAM and CMMS Stories of the Week 8.13.2010
School resumes soon, but before they return many students and families will use these last few weeks to enjoy our nations amusement parks. We hope that everyone finishes the summer safely and that parks have been maintained properly. This weeks articles took a look at how an EAM and CMMS actually work. With this theme [...]
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What does SaaS mean? How can it save me money?
Software-as-a-Service (SaaS) or Subscription Software is a means of licensing software designed to keep the vendor and clients objectives aligned. In the traditional license and support model the vendor is not incentivized to upgrade or fix problems as routinely because most clients are affectively locked in and have provided most of the their revenue upfront. [...]
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Tips For Negotiating an EAM/CMMS Contract
We mentioned in a prior article discussing How Maintenance Management Affects Trends, that pricing for EAM/CMMS software packages vary greatly as it is dependent on a multitude of factors. This can be sort of intimidating for the inexperienced buyer and it makes it very difficult to measure the value of the product against the needs [...]