Even with digital upgrades and new technology an estimated 4-6 percent of U.S. homes with cable access have unauthorized connections, resulting in billions of dollars in lost revenue every year for the cable industry.

The process of identifying these connections (whether passive or not) has not changed since the beginning of the cable industry. An audit team will go out on a recurring basis and pass homes to verify connection status. To be effective, significant administrative and management time is needed to ensure auditors are completing work efficiently, while identifying 'hot' connections and performing a follow-up audit to ensure the disconnect remains.

In order to reduce the number of offenders, you need to automate security so that tap auditors can take up-to-date, paperless household and subscriber information into the field.

See more on our Tap Auditor automation solution.