Mintek offers complete support to its clients. By subscribing to this program annually, customers receive:
Expert Customer Support
Expert assistance from the Mintek Customer Support Center is just a phone call away. Our team of industry and technology experts are dedicated to providing you with fast, responsive telephone support, Monday through Friday from 8:00 a.m. to 5:00 p.m. (E.T).
The Latest Enhancements and Updates
Members will also receive the software enhancements and updates that make it even easier and faster to use the software. All enhancements are based on actual client requests and the latest technological advances.
Online Help Libraries
Search solutions via keyword, topic, or even plain language text, instantly download the latest product updates, or visit the Technical Library to find out more about your software. Also get the latest information on products, training workshops and more!
Quick Convenient Electronic Services
Send technical questions and backup documentation to the Customer Support Center via fax or email. Alternatively you can access Mintek's voice mail service and a Customer Support Representative will respond with the information you need.
Free Newsletter Subscription
You will receive a newsletter covering the very latest trends and issues, plus helpful, proven tips on getting the most from Mintek's solutions, including troubleshooting tips, answers to frequently asked questions, updates available for download, and other technical matters.
TechFlash
These periodic announcement lists will notify you of product updates and other pertinent product changes or enhancements.
Special Discounts on New Products
As a support member, you will always have the opportunity to purchase new Mintek products and services at a special rate.
